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Integrated Services Management with SAP Business One

The SAP Business One application provides the tools to turn prospects into customers, grow customer profitability and sales, and increase customer satisfaction. Discover how SAP Business One helps your business optimize and streamline the entire sales process – from tracking leads to managing ongoing customers to administering after-sales support to controlling and cost reduction.

Business Challenges

• Reduce costs and maximize profit
• Minimize duplicate data entries, errors, and delays
• Optimize cash flow for business needs
• Find time to focus on growing your business
• Build and maintain closer customer relationships
• Streamline accounting and financial processes by integration between financial data and key business functions, such as sales, purchases and service
• Convert more opportunities to sales
• Access specific sales data and reports when you need them

Business Benefits

• Reduced costs and faster time to value with an application that is quick to implement,
straightforward to maintain, and flexible enough to accommodate the changing
requirements of your business
• Streamlined financial operations – Automate, integrate, and manage all the financial
processes in your company with a single solution, eliminating duplicate entries and errors
• Faster closing process – Close your books faster with automated processes and ability
to access accurate and timely financial information
• Improved decision making – Get a unified view of your business by integrating
accounting data with sales, purchasing, and operational information
 Higher sales revenue by providing the right services, armed with a 360-degree view of your customers and their needs
• Faster, more profitable sales conversion with effective sales and opportunity management
 Increased customer satisfaction due to faster response to service calls and better problem-resolving capabilities
• Improve business insight with powerful and flexible reporting tools

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  • Controlling (or cost accounting) – Accurately manage cash flow, track budgets, and compare actual and planned figures at cost center or project level
  • Sales and customer relationship management – Manage the entire sales process from first contact to closing the sale and from customer data management to after-sales support
  • Accounting – Automatically handle all key accounting processes, such as journal entries, accounts receivable, and accounts payable
  • Mobile app – enables real-time access to the enterprise resource planning (ERP) functions of SAP Business One
  • Purchasing and operations – Control the entire procurement process
  • Customer contacts – Store all critical customer data in one place, with dashboard overviews of all relevant information
  • Service management – Efficiently manage warranty and service contracts; enter and respond to service calls quickly
  • Reporting and analysis – Create detailed reports on every aspect of the each process, including sales forecasting and pipeline tracking, financial reports for business planning and audit reviews, using time-saving report templates

Representative clients