Customer Relationship Management

Acquiring new customers is important for success, but maximizing customer relationships is just as crucial. SAP Business One provides the tools to help you efficiently manage the entire sales process and customer lifecycle – from initial contact to final sale, to after-sales service and support.

Its integrated functionality provides a complete view of prospects and customers so you can better understand and meet their needs. As a result, you can turn prospects into customers, increase sales and profitability, and improve customer satisfaction.

Sales and opportunity management – track opportunities and activities from the first contact to deal closing.

Marketing campaign management – create, manage, and analyze marketing activities.

Customer management – store all critical customer data in one place, synchronize and manage customer contacts stored in Microsoft Outlook

• Sales opportunities management
• Contact management
• Activities
• Calendar
• Campaigns
• Offers
• Sales Orders